Deputy Director in Harrisburg, PA at AMS Practice Management

Date Posted: 10/23/2019

Job Snapshot

Job Description

Our client in the mid-atlantic region provides comprehensive services for individuals with substance use disorders. They are searching for a Leader in the Central Region (Harrisburg, York, Lancaster, Coal Township, and surrounding PA) to support their teams' focus of safe, effective, and client centered treatment. This individual is responsible for the overall operations of programs within a specified geographic area within the agency, with a variety of program populations and/or specialty treatment areas. This individual will have full accountability for the daily program operations including the administrative and fiscal operations of the entire region encompassing an operating budget of greater then $12 million, for a minimum of over 30 programs.

This individual must ensure quality treatment and compliance with all funding sources; maintain relations with current and potential funding sources; maintain and improve community relations; coordinate fundraising and other community activities; research and ensure new program development. This individual will also provide leadership development for a staff of up to 6 Division Directors, with indirect leadership for over 20 Program Directors, administrative staff, and fiscal staff. This individual is given the authority to make independent decisions within the structure and philosophies of our client and is expected to demonstrate sound judgment in both clinical and administrative areas. The work is performed with very considerable independence in accordance with established regulations, policies, and procedures. Work is reviewed by the Executive Director to whom he/she directly reports.

Duties and Responsibilities:

  • Maintain census and budget matrix of all Regional programs, and ensure the delivery of quality treatment services
  • Assist with Regional strategic initiatives: ensuring continued licensures, certifications, accreditations, continuous quality improvement and innovative marketing strategies.
  • Support the Regional Management Team by selecting and retaining leaders to manage assigned programs and creating effective action plans.
  • Provide leadership, direction and evaluation for up to 6 Division Directors, with emphasis on developing existing and future talent through mentoring and inspiring performance improvement.
  • Conduct regular staff meetings with Division/Program Directors to review program performance, quality of services, and ensure good staff morale.
  • Perform quality reviews of operations including the evaluation of performance indicators and address issues via systemic improvement and assist in the implementation corrective and/or preventive measures as necessary.
  • Maintain relations with funders & referral sources, ensuring program understanding, consumer satisfaction, strategic partnerships and continuous improvement efforts.
  • Motivate and role model through personal involvement in the community, service organizations, governmental agencies and advocacy programs.
  • Assist in new program development and implementation through the negotiation and establishment of new contracts.
  • Develop and maintain supportive relationships with public and community organizations by engaging in public relation activities that advance the mission of the region/agency through the utilization and coordinated efforts of the Community Affairs Department.
  • Develop, implement and interpret policies and procedures.
  • All other duties and responsibilities as assigned by the Regional Director and as defined in the Unit Unique Job Description.

Job Requirements

Minimum Requirements

  • Education/Training: Masters Degree in relevant Human Services or Business Administration field, plus specialized training as required (e.g.: non-profit management, chemical dependency, etc.)
  • Experience: Eight (8) years in progressively responsible and varied program management in a large multi-site, multi-modality public or private organization.
  • Sobriety: If recovering, two (2) years sobriety.


  1. Social Service Jobs
  2. Community Service Jobs